FAQ

Candle Product Questions

How do you make your candles?

Each candle is hand-poured in small batches for optimal quality and using only the finest ingredients.

What are your candles made of?

All Natural soy wax is derived from renewable plant-based materials to ensure a high-quality clean burning candle. Scents are premium grade phthalate free fragrances that are hand-selected to create the unique scent combinations that you will come to adore. Wicks are lead-free cotton braided wicks with a paper filament core that is primed in a natural vegetable wax coating (rather than the standard, paraffin was coating). Class containers are 100% recyclable, apothecary-style glassware.

What is burning time for your candles?

The Tri-one collection 8oz candles has a burn time of up to 45 hours. The signature collections 36oz candles has a burn time of up to 100 hours.

Do you have another question?

I’ll be happy to help you! Click Here to contact me and ask your questions. Looking for shipping or order questions. Please visit the Help page.

Additional Information

Where do I get answers to Shipping and Billing Questions?

Check out the “Help” page to get information on shipping, billing, account and more.

Do you offer Gift Certificates?

We are in the process of implementing Gift Certificates check back soon to get the details.

Do you have a mailing list?

Yes, Click Here to sign up to stay in the loop on all the exciting happenings here at Vela Tarina. Get information on New Scents, Upcoming Events, Limited Edition Releases and Exclusive promotions only available to subscribers, advance notices on upcoming workshops, and behind the scenes news.

Where do I get answers to My Account?

Check out the “Help” page to get information on My account toward the bottom.

Do you sell Wholesale?

Yes, We are working on adding a wholesale side to the website in the future. If you want to start a wholesale account, please Contact Me.  

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